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Relevant Information
Prince Micheal International Road Safety Awards logo
National Transport Awards Local Transport Authority of the Year 2004
select this link to go to the MARIO map site
(External)
Link to LARSOA website
(External)
Link to www.thinkroadsafety.gov.uk
(External)
Link to Transport For Lancashire Website
(External)
Link to www.transportdirect.info
(External)
Link to Directgov - the widest range of government services and information online.
(External)
select this link to go to the Bike for all website
Lancashire County Council is a large organisation that affects the lives of every citizen in the County. The information presented within these pages explains what to do if you have a complaint about us.
As part of our Customer Care Policy we have a Complaints Procedure to deal with complaints. The aim of the Procedure is to ensure each complaint is properly investigated and, wherever possible, resolved to the complainant's satisfaction.
To send us a complaint you can:
A leaflet explaining the Complaints Procedure, including large print and an audio version can be obtained by phoning the Complaints Officer, Roy Jones, on 01772 533394 or any of the numbers in the Telephone section.
A copy of the leaflet is also available in Urdu, Gujarati, Punjabi and Bengali.
select this link for the Urdu leaflet (PDF, 426k)
Urdu
select this link for the Gujarati leaflet (PDF, 679k)
Gujarati
select this link for the Punjabi leaflet (PDF, 785k)
Punjabi
select this link for the Bengali leaflet (PDF, 627k)
Bengali
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