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Social care

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  • Compliments, comments and complaints
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Home > Social care > Compliments, comments and complaints

In this section

• Making a complaint

Contacts

• Designated complaints officers
• Advocacy Organisations

Useful links

• (External) Local Government Ombudsman

Lancashire County Council is not responsible for the content of external internet sites.

Compliments, comments and complaints about our services

Because the help you may get from us is personal to you, and may happen in your own home, we can't be sure that services are right for you if you don't let us know. We need you to tell us if things were good or bad or if you just want to make a comment or share an idea for improvement.

If you would like to submit a compliment, comment or complaint online then please select from the options below:

woman in wheelchair

Compliments

We are always pleased to hear from people who use our services.

man thinking

Comments

We can use your comments to help improve services for you and other people.

man thinking

Complaints

If you are dissatisfied in any way with our services, we will do all we can to sort the problem out quickly, to investigate it fairly and to explain fully the result of the process.

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